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As digital transformation becomes mission-critical in higher education, AI offers more than just automation—it’s a strategic enabler for impactful, human-centered change. We’ve seen firsthand how thoughtfully integrated AI can streamline operations, enhance student services, and drive institutional innovation. From admissions to advising to alumni engagement, it’s time for higher ed to align AI with real challenges—ethically, inclusively, and sustainably.

AI is transforming higher education, but one major hurdle remains: getting faculty on board. Too often, institutions roll out AI initiatives without sustained leadership support—leaving faculty uncertain, skeptical, or overwhelmed. At Centreity, we’ve seen firsthand that successful AI integration isn’t just about providing tools—it’s about fostering trust, time, and institutional commitment. In this article, Dr. Carrie Bauer, chief strategy officer at Centreity, explores the key challenges institutions face in AI adoption and how leadership can drive real, lasting change.

How to succeed in hybrid learning, one skill at a time.